FortuneJack Casino is one of the oldest online crypto casinos in the market. Its owners also boast over 20 years of experience in the iGaming industry.
In this FortuneJack Casino review, we will look at all the things that make this website what it is. From a massive selection of games to top-notch customer support, this casino truly makes you feel like fortune is on your side.
Pros
Large game library
Supports crypto and fiat currencies
Selection of provably fair games
Large welcome bonus
Outstanding support
Cons
Some data on the site is out of date
The VIP program has to be manually enrolled into
License not openly displayed on site
Overview
FortuneJack was launched in 2014, making it one of the oldest cryptocurrency casinos around today. The site is owned and operated by Nexus Group Enterprises N.V.-a company registered in Curaçao.
The site operates under a gaming license issued to Antillephone N.V. by the Government of Curaçao. Antillephone N.V. regulates all transactions and gaming that occurs on the site.
Available Games
The site offers over 2,500 different casino games. This means that it hosts not just all the most popular games available today, but plenty of others as well.
These games are provided by some of the biggest software developers in the industry. These include names you may know such as NetEnt, Evoplay, iSoftBet, Pragmatic Play, Hacksaw Gaming, Play’n Go, and Red Tiger.
Part of the available games includes a selection of provably fair games. These allow you to check the algorithm that the game uses to ensure that you are getting your fair chance at winning.
Slots
FortuneJack boasts over 2,400 slot games for you to enjoy. These include all the best games such as Gates of Olympus, Tiger Jungle, Sweet Bonanza, 3 Coins, and Book of Dead.
Each of these games offers a demo mode that allows you the chance to try the game before spending your money.
Table Games
For lovers of table games, the site has over 100 different types to choose from. These include multiple versions of popular games like Blackjack, Poker, Roulette, and Baccarat.
In line with the slots, each of these games offers a demo mode for you to try out.
Live Casino
For players who like playing live with others or with live dealers, there are over 50 live casino games. These include Poker, Roulette, Baccarat, Blackjack, and Wheel games.
As expected, none of these offers a demo mode.
Dice
For players who really like trying their luck, there is a dice game that you can play alongside other players. Though it might seem a bit complicated at first, the site provides a step-by-step tutorial the first time you play that will quickly get you up to speed.
Sports Betting
For those who prefer betting to gambling, the site also hosts multiple sport betting options. Available sports include soccer, tennis, MMA, darts, cycling, and multiple eSports.
Site Legitimacy
The website operates under a gaming license issued by the Curaçao Gaming Commission. At least, that’s what it states. Nowhere on the site, however, does it actually display its license number. Therefore, we reached out to support to ask what it is.
Support told us that they cannot give out the license number. Therefore, we tried to verify the license on the Antillephone website. Here, FortuneJack was listed as invalid.
We mentioned this to our support agent and were asked to email them regarding it-which we initially thought was them just brushing us off. Amazingly, however, support got back to us in less than an hour with proof that the site is indeed registered with license number 8084/JAZ.
Despite this little hiccup, the site has a fairly good online reputation. This shows that many players have used the site and are happy with their experience.
How to Register
Registering a player account is something that can be done quickly by clicking the Sign Up option. You will need to provide your email address, a password, and your desired username.
Once registered, you can begin playing immediately. However, play options on the site will be slightly limited until you verify both your email address (which was impossible for us to do) and your contact number.
Every time we tried to verify our email address, we received an error saying that the verification link had expired. This happened even after only a 30-second window between requesting a verification email, getting the email, and clicking the link.
We reached out to support about this too. Sadly, we have had no response.
Thankfully, this did not impact us testing the site fully and only seems to have stopped us from claiming bonuses and withdrawing winnings.
Payments and Withdrawals
Deposits can be done in either crypto or fiat currency. You can select which option you would like to use whilst making a deposit.
Supported currencies are Bitcoin, Ethereum, Dash, Litecoin, Dogecoin, Zcash, Tron, US dollar, Euro, Great British pound, and Russian ruble.
Crypto can be easily deposited by scanning the on-screen QR code or depositing using your secure deposit address. Fiat currency can be deposited using Skrill, Neteller, Paysafe Card, or Rapid Transfer.
Bonuses and Promotions
New players are eligible for a four-part welcome bonus. This takes the form of a first deposit match of 110% (up to 1.5 BTC), a second deposit match of 100% (up to 1.5 BTC), and a third and fourth deposit match of 100% (up to 1.5 BTC).
This welcome bonus is great but does come with the steep wagering requirement of 30 times the deposit amount.
In addition, the site regularly hosts multiple bonuses and promotions. You can find the latest and best deals available by visiting our FortuneJack Bonuses page.
Reward Programs
There is a VIP program run by the site. However, players need to register for this and meet the rather steep deposit and wagering requirements to qualify.
As a reward for this, players can get up to a maximum of 45% cashback on their losses (at the highest level).
One thing that is slightly concerning is that the site states that the VIP program is only available until January 8, 2021. Considering this is long gone, we assume the site just forgot to update it after they extended it.
Usability
One thing that can easily be said about FortuneJack Casino is that it looks great. The site uses modern graphics and a dark mode that stands out really well.
All navigation is done using the top menu bar, which will get you wherever you need to go quickly.
The site is also responsive and can be used on your mobile device when you are away from your PC.
Customer Support
The support on the site mainly takes the form of an interactive FAQ. This can be accessed using the chat icon at the bottom of the screen.
Simply type in your question and related support articles will appear. If you can’t find help in any of them, you can also opt to speak to a support agent.
When we reached out to them, we were connected pretty quickly. The agents we dealt with were friendly and seemed knowledgeable and eager to help. However, once we questioned the site’s license they did get slightly short with us. They then recommended we request support using the only other option-email (support@fortunejack.com).
We received a response in less than an hour-which is amazing for email support and shows that the site is serious about service.
Rules and Restrictions
No player under the age of 18 can register to use the website. In addition, certain territories are prohibited. These can be found under the Prohibited Territories tab in the site’s terms and conditions.
Moreover, games from certain providers cannot be accessed in certain locations. Affected games are also detailed in the terms and conditions of the site.
Conclusion
FortuneJack Casino, as one of the first cryptocurrency casinos, certainly deserves its well-earned place in the industry. With a great selection of games, support for both crypto and fiat currencies, and some great bonuses, there’s not much to dislike.
So, if you are still looking for an online crypto casino, you should consider giving FortuneJack a try.
Yes, it is safe to play on FortuneJack. The site, which is licensed by the Curaçao Gaming Commission, is regulated to ensure that all gaming is legal and fair.
Does FortuneJack Casino offer provably fair games?
Yes, there is a good selection of provably fair games that can be found.
Am I automatically enrolled in the FortuneJack Casino VIP Program?
No, registered players are not automatically enrolled into the VIP program. Instead, those wishing to do so must opt in by following the instructions outlined on the site.
What currencies does FortuneJack Casino support?
Supported currencies are Bitcoin, Ethereum, Dash, Litecoin, Dogecoin, Zcash, Tron, US dollar, Euro, Great British pound, and Russian ruble.
Can I purchase crypto using FortuneJack?
No. The site doesn’t allow the purchase of crypto using fiat currency.
