Betcoin Casino Review: Good But Not Quite Great
With the ever-increasing competition in the crypto casino market, websites are striving to perfect every part of what they offer players. Betcoin.ag is on the path to doing just this.
In this Betcoin Casino review, we will look into what this site offers and how you can use it to get the most out of playing with crypto. We’ll go over what games are available, what bonuses you may be able to claim, and what the site’s customer support is like.
- Quick registration
- No specific need to verify your identity
- Allows play using crypto
- Many support options
- Massive game library
- Multiple cryptocurrencies supported
- Ridiculous VIP program
- Welcome bonus terms and conditions
- Bonus play not allowed on mobile
Launched in 2013, Betcoin.ag is one of the larger crypto casinos available today. While no one is sure who exactly owns the website, it is operated by Dutch Antilles Management N.V.-a registered company in Curaçao.
The site operates under gaming license GLH-OCCHKTW0706262018. This is issued by the Curaçao Gaming Commission and shows that the site operates fairly and according to all applicable legislation.
The site boasts over 2,000 different games-a staggering amount to choose from if we’re honest.
We couldn’t find many provably fair games-even though these games have their own category. This shows that the site is working on allowing provably fair games but isn’t quite getting there yet.
Regardless, the available games come from a staggering list of 47 of the best software developers when it comes to online casino games. This list includes providers like Play’n Go, Pragmatic Play, Betsoft, Endorphina, Evoplay, Hacksaw, iSoftbet, NetEnt, Quickspin, Pariplay, and Microgaming.
The massive game library is sorted into categories to help you find what you are looking for a little more easily.
With just under 2,000 slots to choose from, you won’t have to worry about not finding something to play. These slots include some of the most popular games like 5 Lions Megaway, Fruit Zen, Sweet Bonanza, Jackpot 6000, and Buffalo Rising Megaways.
All of the slot games offer a demo mode that lets you see what each game is about before paying to play.
The site hosts a number of table games that are offered in different sub-categories according to the game they represent. These sub-categories are Poker, Blackjack, Baccarat, Roulette, and Craps.
Like the slots, these games let you access a demo mode.
If you prefer playing with live dealers and other players, the site offers an impressive online casino. Here you can find multiple versions of Baccarat, Poker, Blackjack, Roulette, Sic-Bo, and Lucky 6. There are also games like Dragon Tiger, Bull Fight, and Wheel of Fortune.
As you may guess, these games don’t allow demo play.
For players that like virtual gaming, the site offers games like Virtual Football League, Virtual Horse Racing, Golden Race, Virtual Tennis Open, and Almighty Sparta Dice.
These games don’t offer a demo.
To avoid the table games or live casino versions of poker, the game also offers multiple different video poker games. These include Deuces Wild, Texas Hold’em, Jacks or Better, and Joker Poker.
Unfortunately, like the virtual games, these games also don’t offer any demo mode.
Betcoin.ag is a legitimate website that has been around for several years and has a decent online reputation from past players. The site even shows recent winners to encourage players that there are people actually winning.
Moreover, the site is fully licensed by the Government of Curaçao. This means that the website has been audited and been found to comply with everything the law expects of it.
How to Register
To register a player account, you will need to provide a username, your email address, and a password. After this, you can begin playing immediately-making registration one of the quickest out of all the crypto casinos we’ve ever looked at.
The site states that you won’t have to verify your identity at any point unless you are requested to because you are suspected of breaking the rules. Support told us that you won’t even need to verify anything when withdrawing your winnings.
Payments and Withdrawals
At present, the site only supports deposits and play using cryptocurrency. However, support told us that it is in the final stages of testing to support fiat currency and that the feature will launch soon.
Supported crypto includes Bitcoin, Ethereum, Bitcoin Cash, Tether, Ripple, Dogecoin, Litecoin, Monero, Dash, and Shiba Inu. Deposits can be made by scanning depositing using your secure address or by scanning the on-screen QR code found in your player wallet.
You can also buy crypto directly from the site using your credit card. However, this is facilitated using Moonpay and will result in you paying some less-than-ideal processing and network fees.
Withdrawals can be made by entering your crypto wallet address and requesting a withdrawal from your player account. There is no set time given for withdrawal processing. However, both past players and the site itself state that withdrawals happen quickly.
Bonuses and Promotions
There is a pretty great welcome bonus that offers a 100% first deposit match (up to 1 BTC), a 50% second deposit match (up to 1 BTC), and a 25% third deposit match (up to 1 BTC). Each of these also includes some free spins that will be loaded on your player account.
However, these great bonuses come with a truly massive catch attached to them-as stated by the bonus terms and conditions. The catch is that none of these bonuses can be claimed until you have worked your way up to VIP reward level Bronze II (more about the levels below).
We asked support about this, and they told us that new players (who begin on Bronze III) will still be eligible for the rewards. However, you will have to submit a support ticket to request access to your bonus.
When we asked why the terms still said this, we were told that “this information is outdated and wasn't corrected.”
Aside from this ridiculousness, there are other promotions held by the site. These can be viewed in detail on our Betcoin bonuses page.
The site operates a multi-tier VIP program. Each tier requires you to gain a specific number of loyalty points and will then reward you with cashback bonuses.
Points are gained each time you play at a rate of $1 to 0.2 points. To move from the lowest tier (Bronze III) to the second-lowest tier (Bronze II) you will need 1,000 points. This equates to spending an equivalent of $5,000.
The highest rank (Master) gives you 33% of your losses back. However, it requires 10 million loyalty (or status) points, which means you’ll need to spend $50 million. This is utterly ridiculous in our opinion, and we can’t help but wonder if anyone has ever even come close to reaching that.
The site is modern and relatively well laid out. One thing that could be improved, however, is the cluttered navigation-which provides you with almost too many links. That being said, getting around is easy.
The site doesn’t feature a dedicated mobile app. Instead, the site is mobile responsive and will work on most mobile devices.
One thing that should be noted is that any bonus play or credit loaded in your account will not be accessible if you use the site from a mobile device.
For support, there is an extensive FAQ section available. There is also a support ticket system, a community support forum, and a support email address (firstname.lastname@example.org).
Better than all the above is the live chat feature. Each time we used this we connected to a support agent in less than two minutes. What’s more, the agents we spoke to were helpful and friendly.
Rules and Restrictions
All players need to be 18 years of age or older. Players from the following territories are also not allowed to register accounts:
- United States of America
- United Kingdom
Further than this, there are some games and providers that are banned from specific territories. This list is extensive and can be found under Article 2 of the site’s terms and conditions.
Betcoin.ag is a solid online crypto casino-there’s no point arguing that. The site is fully licensed, offers a massive game library, and has a great live chat support system. However, there are certain aspects of the site that make us wonder what on Earth the people behind it are thinking.
This includes the ridiculous levels of the VIP system and the fact that the available terms and conditions of welcome bonuses aren’t even correct. Let’s also not forget that to claim your welcome bonus you need to actually open a support ticket.
So, while this site has some great things to offer, there are definitely things that it has to work on as well.
Thankfully, none of these things is enough to outweigh the great available features. Therefore, if you’re considering registering a player account, we still think it’s worth it. But there are certainly better crypto casinos out there.